Cancellation Policy

Your appointments are very important to us. We hold your appointments just for you and ask that if you must cancel or reschedule any appointment, please provide us with 24-hour notice. This way, our team will be able to adjust their schedules accordingly and may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues comes up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee. Here is our general breakdown of cancellation fees:

• Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s).
• ‘NO SHOWS’ will be charged 100% of service amount.

Please remember that your appointments are reserved for you and only you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We are very much appreciate your business and compliance with our policies. Refund Policy: ALL SALES ARE FINAL. There are NO REFUNDS. Results differ from person to person. Permanence of results is not guaranteed. You may transfer the unused sessions to another person. You will need to email info@newyoubcc.com your request to transfer the open sessions supplying us with the name and number of the person. New client will be contacted for booking of appointments. Payment and Fees: Payment is due at the time of service. Credit cards accepted are Visa and MasterCard. NO checks. Packages Purchase: Package sessions must be used within one year of the purchase date. Scheduled Appointments: Your session begins and ends at the scheduled time regardless of when you arrive.